How do I pay for public charging for my Ford electric vehicle?

With Charge Assist, you can now find, start, and pay at a public charging station from inside your vehicle using your vehicle's SYNC touchscreen. Some benefits of this feature include:

• No smartphone needed
• Data updated every minute
• Customizable filters

To pay using Charge Assist, find the appropriate instructions below.

Greater Than 50 Meters From Charger

1. Select the Home button on your vehicle's SYNC screen.
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2. Tap Charge Assist.
   
    
3. Adjust filters if desired, then select the charger location for details.
   
    
4. Tap the distance button to navigate to the charger, or if you are already at the location, select I'm Here Now.
   

Less Than 50 Meters From Charger

1. Select the Home button on your vehicle's SYNC screen.
   
    
2. Tap Charge Assist.
   
    
3. Match the name of the charging stall you are at to the one on your vehicle's screen, then select Activate.
   
    
4. Plug in the charger once the Activate button changes to Plug In.
5. Press Stop once the blue bar reaches your desired state of charge.
   
    
6. Unplug the charger once the Stop button changes to Unplug.

Note: If a charger is out of network, you will not be able to activate and pay for your session with the active payment method linked to your Ford account. Follow the instructions at the charging site.

To pay for an in-network charger using the FordPass App:

1. Log in to the FordPass App.
2. Tap View Chargers.
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3. Ensure the desired filters are applied, then select your preferred charge station.
4. Select the charger name or number in the app that matches the Charge Station ID you want to activate.
   
    
5. Tap Activate. Once the charger screen indicates it is ready, plug in.
   
    
6. View the charging session details within the app.

When you are done charging, the active payment method linked to your Ford account will be billed for the session.

Note: If a charger is out of network, you will not be able to activate and pay for your session with the active payment method linked to your Ford account. Follow the instructions at the charging site.

For more information, watch the video below.

If you are at an Electrify America station, take advantage of Plug & Charge, a feature designed for all-electric Ford vehicles that lets you pay for charging just by plugging in to charge.

To pay using Ford Plug & Charge:

1. Pull up and park at an Electrify America station.
2. Turn off your vehicle.
3. Plug in to automatically begin charging.

Each charging session is automatically billed to the active payment method linked to your Ford account.

Important: You can verify if a charger has Plug & Charge capabilities with your vehicle's SYNC screen using the steps below:

1. Select the Home button on your vehicle's SYNC screen.
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2. Tap Charge Assist.
   
    
3. Verify your charge location is identified by the Plug & Charge label.
   

For more information, watch the video below.

To turn off Charge Assist, you can turn off Plug & Charge within the FordPass App. This will turn off both Charge Assist and Plug & Charge capabilities.

1. Log in to the FordPass App.
2. Select the Vehicle tab at the bottom of the home screen.
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3. Expand the CHARGING section, then tap BlueOval™ Charge Network.
   
    
4. Select Plug & Charge.
5. Toggle Plug & Charge on or off as desired.
   

If you have already used your 250 kWh of complimentary charging^** at Electrify America fast charging stations, the station will communicate with your Electric Vehicle (EV) to bill the payment method in your FordPay Wallet according to the station's per kWh or per minute rate.

You can check your balance in the FordPass App:

1. Log in to the FordPass App.
2. Select the Vehicle tab at the bottom of the home screen.
   
    
3. Expand the CHARGING section, then tap BlueOval™ Charge Network.
   
    
4. See Charging Bundle Balance.