Support>Electric Vehicles>Public Charging>How do I get a Fast Charging Adapter (NACS)?

How do I reserve my complimentary Fast Charging Adapter from Ford?

Ford is enhancing your experience by offering a Fast Charging Adapter to 2021-2024 Ford Electric Vehicle (EV) owners and lessees enrolled in the BlueOval Charge Network™ (BOCN). Select the Reserve your Fast Charging Adapter button below to reserve your adapter at no cost before June 30, 2024.

 Clickable button that states Reserve your Fast Charging Adapter

The Fast Charging Adapter unlocks charging at DC Fast Chargers which use the North American Charging Standard (NACS), including more than 15,300 upgraded Tesla Superchargers across the United States and Canada.

For more information on the Fast Charging Adapter and how it works with your Ford Electric Vehicle (EV), see the Frequently Asked Questions guide below.

 

Graphical representations of compatible Tesla Superchargers and a graphical representation of the Tesla Destination Charger with a red X over it.

Notes: 

  • If you are a Ford Pro fleet customer who owns a Mustang Mach-E®, F-150® Lightning®, or E-Transit™, you are eligible for a complimentary adapter. Ford Pro will share more information on adapter ordering with you.
  • To use Tesla Destination Chargers, a separate adapter is required and available for purchase from third-party sellers.

Getting Ready for Your Fast Charging Adapter

Select from the list below to prepare for your new Fast Charging Adapter:

What is the North American Charging Standard (NACS)?

The NACS is a charging system that is being adopted across North America. NACS chargers are available for both public charging and home use.

NACS is also referred to as SAE J3400.

Why do I need an adapter?

Due to the difference between the NACS plug design and the charge port on your vehicle, adapters are required for your Ford electric vehicle to use NACS chargers, including over 15,300 upgraded Tesla Superchargers.

  • The Fast Charging Adapter available from Ford is compatible with DC Fast Chargers, such as Tesla Superchargers. 
  • A different adapter is required to charge at Level 1 and Level 2 AC NACS chargers. Adapters to use at Level 1 or Level 2 NACS chargers are available from third-party sellers.

WARNING: To avoid the risk of serious injury and property damage, only use NACS DC adapters sold or provided by Ford or Tesla for use at Tesla Superchargers. Tesla prohibits the use of any other adapter with Tesla charging stations.

WARNING: Do not attempt to use NACS AC adapters with NACS DC Fast Chargers. Failure to follow these instructions may result in vehicle damage not covered by the vehicle warranty.

Important: 

  • Ford does not guarantee compatibility with aftermarket charging adapters. 
  • Ford does not recommend or endorse specific aftermarket adapters.

What is the Tesla Supercharger network?

The Tesla Supercharger network has more than 15,300 upgraded Tesla Superchargers across the United States and Canada and is a new fast charging option through the BlueOval Charge Network.

Is a Software Update required to use Tesla Superchargers?

While updates are not required, software updates will enhance the experience at Tesla Superchargers. We recommend that you enable automatic updates to receive software updates and take advantage of these enhancements. 

Note: E-Transit customers will need to contact their Ford Dealer to receive these updates.

Is a BlueOval Charge Network membership required to use the Tesla Supercharger network? Is there a cost to sign up?

A no-annual fee BlueOval Charge Network membership is required to order your Fast Charging Adapter. Your BlueOval Charge Network membership and Plug & Charge can be used to activate and pay for charging at upgraded Tesla Superchargers. 

All Ford EV customers have access to the BlueOval Charge Network, no matter when they purchased their vehicle, with no annual fee.

A Fast Charging Adapter is required for your Ford electric vehicle to use upgraded Tesla Superchargers.

To enroll or manage your BlueOval Charge Network membership, you can visit the Connected Services homepage.

Can I use my Fast Charging Adapter at Tesla Destination Chargers or at Home with a NACS Charger? 

No. The Fast Charging Adapter is not compatible with Level 1 or Level 2 Alternating Current (AC) chargers, including Tesla Destination Chargers and home chargers with NACS connectors. 

I have a Ford Plug-In Hybrid or Ford Focus Electric. Can my vehicle use the Fast Charging Adapter to charge at Tesla Superchargers? 

No. Ford Plug-In Hybrid vehicles and the Ford Focus Electric do not have access to BlueOval Charge Network and cannot order a Fast Charging Adapter from Ford. 

Ford Plug-In Hybrid Vehicles (PHEV) are not equipped with Direct Current (DC) Fast Charging.

Ford Focus Electric Model Year (MY) 2012-2016 are not equipped with DC Fast Charging.

I am a Ford Pro fleet customer. How can I learn more?

Ford Pro fleet customers who own a Mustang Mach-E, F-150 Lightning, or E-Transit will receive separate communications from Ford Pro.

Back to Top

Requesting Your Complimentary Fast Charging Adapter

Select from the questions below to learn more about how to request your Fast Charging Adapter:

Am I eligible for a complimentary Fast Charging Adapter?

All 2021-2024 Ford EVs in the United States (including U.S. territories) and Canada are eligible to receive a complimentary Fast Charging Adapter.

  • Reservations must be made by June 30, 2024.
  • An active BlueOval Charge Network account is required.
  • Only one complimentary adapter may be claimed per vehicle.

You can reserve your adapter now on the Ford Connected Services website.

Important: 

  • For used Ford EVs purchased after Feb 29, 2024, if the Fast Charging Adapter reservation window does not appear, the previous owner may have already reserved an adapter for the vehicle.
    • Only one Fast Charging Adapter can be reserved per vehicle.
    • A second complimentary adapter cannot be reserved for your vehicle.
  • For new Ford EV purchases, the Fast Charging Adapter reservation window will not appear until the vehicle sale is reported by your Ford Dealer.
    • If the reservation window does not appear after the sale, wait a few days for your dealer to report the sale, then try again.
    • If you continue to have issues, contact your  Ford Dealer.

When will I be able to request my complimentary Fast Charging Adapter?

Ford began accepting reservations for Fast Charging Adapters from eligible customers on Feb. 29, 2024. Reservations will close on June 30, 2024.

How do I request my Fast Charging Adapter?

You can reserve your Fast Charging Adapter on the Ford Connected Services website.

If you are a Ford Pro fleet customer who owns a Mustang Mach-E, F-150 Lightning, or E-Transit, you will receive more information from Ford Pro. 

Important: 

  • Make sure that the email address associated with your ford.com account is up to date, so that you can receive communications from Ford regarding your order.
  • Only one adapter per vehicle can be ordered. 
  • Once an adapter has been claimed for your vehicle, that vehicle will no longer be eligible.
  • We will not begin accepting orders for paid adapters until July 1, 2024.

When will I receive my Fast Charging Adapter?

Fast Charging Adapter reservations are fulfilled on a first-come, first-served basis and are subject to varying wait times based on availability.

To track your reservation, click the link in your confirmation email or contact the Customer Relationship Center.

How can I get more assistance with my Fast Charging Adapter order?

For assistance, including updating the address associated with your Fast Charging Adapter order, contact the Ford Customer Relationship Center using our Live Chat option or by calling 1-800-392-3673.

Back to Top

Additional Information

How do I find an upgraded Tesla Supercharger?
How do I enable Plug & Charge?
How do I charge my vehicle with a Fast Charging Adapter?

Back to the Fast Charging Adapter Hub

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.