Ford Power-Up Software Updates
THE NEW, RIGHT NOW
Just like a smartphone, you can keep your Ford performing at its peak with routine updates with the help of Ford Power-Up software updates.
SIMPLY SEAMLESS
Your SYNC® 4 -equipped vehicle is capable of Ford Power-Up software updates. We’ve made the process easy by delivering them directly over the air. Follow the steps or video tutorial to get started.
Connect to Wi-Fi*
Step One
First, connect your vehicle to Wi-Fi. Choose a network you want to automatically connect with (whenever you’re in range) for faster downloads and a more seamless update experience
Set or Change Update Schedule
STEP TWO
Certain Updates require your vehicle to be parked with the ignition off. You can plan ahead by scheduling these updates to happen overnight or whenever it's convenient for you.
STAY UPDATED
MAKE THE MOST OF IT
You can view your newest update details and other Ford Power-Up software update information on your in-vehicle screen, the FordPass™ App, or the Ford Owner site.
FREQUENTLY ASKED QUESTIONS
Why did my friend/neighbor/etc. receive a Ford Power-Up software update and I didn’t?
There could be a few reasons:
- Your vehicle may not support Ford Power-Up software updates. Refer to your owner’s manual to double-check
- Software updates are released on a rolling basis, and by default your vehicle will start the process when that version is released
- You may need to take action to progress the update. Look at your in-vehicle screen for icons to see if you have an update pending
Where can I find information about my Ford Power-Up software update?
Both in your vehicle and by logging in to your Ford account on the FordPass App or Ford Owner site.
- In your vehicle, go to the Settings menu and tap on System Updates to learn more
- In the app, you will get an alert on your Home screen where you can view software update details. Note: You must add your VIN to your account to view this information
- On your vehicle dashboard, scroll to the Software Updates tile where you can view update details. Note: You must add your VIN to your account to view this information
Why do I have to schedule a Ford Power-Up software update?
Some updates require your vehicle to be parked with the ignition off for a short period of time. When you set a recurring schedule, you can ensure that these types of updates will occur when it’s most convenient for you (e.g., overnight, during work, etc.). You’ll get an in-vehicle and in-app reminder before the update takes place. Visit our HOW TO SET OR CHANGE SCHEDULE article to learn more.
Can I change my Ford Power-Up software update settings?
Yes, but it’s not recommended. With Automatic Updates ON, you’ll have a more seamless update experience, and you’ll receive the latest features and enhancements without missing a step. See UPDATE SETTINGS HOW-TO for more information.
Can I cancel a Ford Power-Up software update once it begins?
You cannot cancel a software update once it has started.
What do I do if I need help with a Ford Power-Up software update?
You can contact the Customer Relationship Center, and someone will be happy to walk you through the process or you can contact your dealer.
Is there a cost for Ford Power-Up software updates?
You will be notified if a Ford Power-Up software update has a cost associated with it.
What does this Ford Power-Up software update icon mean?
Keep an eye out for software update icons that might show up on your in-vehicle screen. These icons inform you about your update once clicked. Check out our What are Ford Power-Up Software Updates article to view the list of icons.
- aDon’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
- bFordPass, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.