Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 Chrome Plated Wheel Locks for Exposed Lugs

                  Bronco 2021-2025 Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: M2DZ1A043A

                  $90.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Standard Interface Plate Kit

                  Standard Interface Plate Kit

                  SKU: HC3Z9928408AA

                  $70.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Rear Bumper Protector

                  Edge 2019-2024 Rear Bumper Protector

                  SKU: KT4Z17B807A

                  $100.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: DM5Z1A043A

                  $70.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  SKU: M1PZ16A550AA

                  $60.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Rear Bumper Protector

                  Bronco Sport 2021-2024 Rear Bumper Protector

                  SKU: M1PZ17B807A

                  $100.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Tailgate Liner Kit

                  Maverick 2022-2025 Tailgate Liner Kit

                  SKU: NZ6Z9900038C

                  $80.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  SKU: ML3Z1513562AB

                  $60.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2018 Rear Bumper Protector

                  Edge 2015-2018 Rear Bumper Protector

                  SKU: FT4Z17B807A

                  $100.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
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