Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2022 Lightning Blue Bed Cap for 5.0' Bed, Paint Code N6 - NON-RETURNABLE

                  Ranger 2019-2022 Lightning Blue Bed Cap for 5.0' Bed, Paint Code N6 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AD

                  $2,759.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Mustang 2015-2026 Matte Black 7" Over The Top Single Stripe Kit

                  Mustang 2015-2026 Matte Black 7" Over The Top Single Stripe Kit

                  SKU: VJR3Z6320000GB

                  $339.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  SKU: 9L3Z15A416A

                  $105.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2026 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code Z1 - NON-RETURNABLE

                  Super Duty® 2023-2026 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code Z1 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EK

                  $4,199.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Transit Connect SWB 2019-2023 4pc All Weather Floor Liner Tray

                  Transit Connect SWB 2019-2023 4pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300CA

                  $205.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code HX - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VPC3Z99501A42FG

                  $4,179.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  SKU: VM1PZ15600D20E

                  $289.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VLC3Z9955100D

                  $1,198.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2026 Matte Black Over The Top Single Stripe Kit

                  Mustang 2015-2026 Matte Black Over The Top Single Stripe Kit

                  SKU: VFR3Z6320000LC

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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