Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2026 Front Lighted Ford Oval Halogen for Vehicles w/o Front Camera

                  Super Duty 2023-2026 Front Lighted Ford Oval Halogen for Vehicles w/o Front Camera

                  SKU: VPC3Z8A224A

                  $309.00

                  Shipping: Ships by Sep 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2009-2016 Black 5" Step Bars

                  Super Duty Crew Cab 2009-2016 Black 5" Step Bars

                  SKU: BC3Z16450DB

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 BestTop Soft Bed Cap for 6.5' Bed with Camera

                  F-150 2021-2024 BestTop Soft Bed Cap for 6.5' Bed with Camera

                  SKU: VML3Z99501A42PP

                  $1,699.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146E

                  $479.00

                  Shipping: Ships by Sep 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2026 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  Super Duty® 2023-2026 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VPC3Z99501A42EA

                  $4,199.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Mustang 2024-2026 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

                  Mustang 2024-2026 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse with Handling Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412P

                  $589.00

                  Shipping: Ships by Sep 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2024-2025 Paint Protection Film Kit

                  Explorer 2024-2025 Paint Protection Film Kit

                  SKU: VRB5Z2120000A

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Tepui Gray & Navy Rack Mounted Tent

                  Tepui Gray & Navy Rack Mounted Tent

                  SKU: VLL3Z99000C38B

                  $2,199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Stainless

                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Stainless

                  SKU: VPC3Z16A550H

                  $359.00

                  Shipping: Ships by Sep 14
                  Pickup: Free at Dealer
                  Add to Cart
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