Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2021 Embark LS Retractable Truck Bed Cover by RealTruck Advantage® for 6.75' Bed

                  Super Duty 2017-2021 Embark LS Retractable Truck Bed Cover by RealTruck Advantage® for 6.75' Bed

                  SKU: VHC3Z99501A42R

                  $2,009.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bull Accessories Retractable Polished Stainless Steel Bed Hooks

                  Bull Accessories Retractable Polished Stainless Steel Bed Hooks

                  SKU: VAC3Z99000A64B

                  $49.96

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Thule Cross Bar Kit for Transit Connect WAGON Models w/Roof Side Rails

                  Transit Connect 2014-2023 Thule Cross Bar Kit for Transit Connect WAGON Models w/Roof Side Rails

                  SKU: VDT1Z9955100A

                  $609.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Bronze Pack Convertible with Performance Pack, Pedestal/High Spoiler

                  SKU: VRR3Z19A412T

                  $469.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146E

                  $479.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  F-150 2015-2025 Bed Rails and Cleats for 5.5 Bed

                  SKU: LL3Z2655200A

                  $375.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Pivot Side Storage Box, RH Passenger Side by RealTruck Advantage®

                  Ranger 2023 Pivot Side Storage Box, RH Passenger Side by RealTruck Advantage®

                  SKU: VPB3Z17N004B

                  $229.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Sportliner with Tailgate Cover For 6.75 Bed by Husky Liners®

                  Super Duty 2017-2026 Sportliner with Tailgate Cover For 6.75 Bed by Husky Liners®

                  SKU: VHC3Z9900038A

                  $489.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208B

                  $249.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
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