Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Performance License Plate Frame-Brushed Stainless Steel

$40.00

Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

$49.00

Transit Connect 2014-2023 Molded Splash Guards Front Pair

$60.00

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FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

$29.00

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$50.00

Mustang 2018-2020 10pack Ford Performance Decal

$15.00

Ford Performance Black Stainless Steel Slim Line License Plate Frame

$35.00

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

$11.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Ford Performance License Plate Frame-Brushed Stainless Steel

$40.00

Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

$49.00

Transit Connect 2014-2023 Molded Splash Guards Front Pair

$60.00

Ash Cup Coin Holder Kit w/o Lighter Element

$35.00

FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

$29.00

EcoBoost Black and Silver Emblems/Badges

$50.00

Mustang 2018-2020 10pack Ford Performance Decal

$15.00

Ford Performance Black Stainless Steel Slim Line License Plate Frame

$35.00

Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

$11.00