Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Super Duty 2023-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VPC3Z16C900A

                  $99.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  SKU: PC3Z2613300BA

                  $195.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black Molded Front Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  Super Duty 2023-2025 Black Molded Front Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  SKU: PC3Z16A550AA

                  $75.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Supercrew Low Profile Side Window Deflectors by Lund

                  Supercrew Low Profile Side Window Deflectors by Lund

                  SKU: VML3Z18246K

                  $109.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black Molded Rear (SRW) Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  Super Duty 2023-2025 Black Molded Rear (SRW) Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  SKU: PC3Z16A550BA

                  $75.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Standard Interface Plate Kit

                  Standard Interface Plate Kit

                  SKU: HC3Z9928408AA

                  $70.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Mat
                  colorblack

                  Super Duty 2017-2025 Bed Mat

                  SKU: HC3Z99112A15A

                  $190.00

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                  $210.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
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