Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2011-2016 Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  Super Duty 2011-2016 Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  SKU: VCC3Z25600D20AB

                  $399.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550S

                  $369.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049L

                  $99.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Black Front Wheel Well Liner

                  Super Duty 2017-2021 Black Front Wheel Well Liner

                  SKU: HC3Z16F099A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen with Front Camera

                  SKU: VMC3Z8A224C

                  $309.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Bed-Step - Retractable by RealTruck Advantage®

                  Super Duty 2017-2022 Bed-Step - Retractable by RealTruck Advantage®

                  SKU: VKC3Z17A958A

                  $399.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  SKU: VHC3Z25600D20DB

                  $399.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Stainless Steel Door Sill Plates 4pc Kit

                  Super Duty 2023-2025 Putco® Stainless Steel Door Sill Plates 4pc Kit

                  SKU: VPC3Z99132A08D

                  $139.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
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