Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024-2025 Bedliner for 6.5ft Bed

                  F-150 2024-2025 Bedliner for 6.5ft Bed

                  SKU: RL3Z9900038B

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 TufSkinz® Matte Black Tailgate Lettering Exterior Trim Kit

                  F-150 2021-2024 TufSkinz® Matte Black Tailgate Lettering Exterior Trim Kit

                  SKU: VPL3Z9942528C

                  $89.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146J

                  $369.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHL3Z16A550D

                  $309.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Front Pair

                  SKU: VML3Z16A550FB

                  $319.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Molded Carbon Black Splash Guards Rear Pair

                  F-150 2015-2020 Molded Carbon Black Splash Guards Rear Pair

                  SKU: FL3Z16A550DA

                  $60.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  SKU: HC3Z99550A66A

                  $70.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  SKU: VML3Z9942528A

                  $59.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146G

                  $359.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
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