Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Raptor 2015-2020 Red Sightline Performance Steering Wheel Kit

                  F-150 Raptor 2015-2020 Red Sightline Performance Steering Wheel Kit

                  SKU: M3600F15RRD

                  $640.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  SKU: M15200KBRL

                  $1,025.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - MATTE

                  SKU: M16600FM

                  $1,670.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parking Only Sign

                  Ford Performance Parking Only Sign

                  SKU: M1827PARK

                  $35.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Black Chrome Tips

                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200F1550DTBA

                  $1,670.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2004-2014 Rear Lowering Kit

                  F-150 2004-2014 Rear Lowering Kit

                  SKU: M3000G

                  $165.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 20"X8.5" DARK ALLOY WHEEL KIT

                  F-150 2015-2023 20"X8.5" DARK ALLOY WHEEL KIT

                  SKU: M1007KS2085F15

                  $1,245.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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                  2024-2025 F-150 22" X 9.5" GLOSS BLACK WHEEL KIT

                  2024-2025 F-150 22" X 9.5" GLOSS BLACK WHEEL KIT

                  SKU: M1007KS2295GBA

                  $1,965.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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