Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  TruXedo Cargo Bed Sling Organizer

                  TruXedo Cargo Bed Sling Organizer

                  SKU: VJL3Z54550A66A

                  $189.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Bed Mat for 8.0' Bed

                  F-150 2015-2025 Bed Mat for 8.0' Bed

                  SKU: ML3Z99112A15C

                  $230.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  SKU: VML3Z6320000H

                  $189.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  F-150 2021-2024 Putco® Tailgate Blade Light Bar Assembly for Lightning

                  SKU: VML3Z13B678D

                  $439.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Brake Control for vehicles without Reverse Parking Aid

                  F-150 2021-2023 Trailer Brake Control for vehicles without Reverse Parking Aid

                  SKU: ML3Z19H332BB

                  $325.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Fast Charging Adapter (NACS)

                  Ford Fast Charging Adapter (NACS)

                  SKU: VRK9Z10E826A

                  $200.00

                  Shipping: Ships by May 10
                  Dealer Pickup: Not Available
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                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $160.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  SKU: ML3Z1613300CA

                  $205.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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