Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

                  F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

                  SKU: DL3Z17696BA

                  $550.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1813300CA

                  $150.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-Series Ford Performance Windshield Banner

                  F-Series Ford Performance Windshield Banner

                  SKU: M1820F15A

                  $60.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 w/ Subwoofer 3pc All Weather Rubber Floor Mats

                  F-150 2010-2014 w/ Subwoofer 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1613300EA

                  $150.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Harness w/o Reverse Park Aid

                  SKU: 9L3Z15A416A

                  $100.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
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