Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories

                  Accessories

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                  Number of Black commodities (7)

                  Number of Gray commodities (2)

                  Number of Blue commodities (1)

                  Number of Genuine Ford Accessory commodities (18)

                  Number of Ford Performance commodities (17)

                  Number of NOCO commodities (2)

                  Number of BGM Engineering commodities (1)

                  Number of Genuine Lincoln Accessory commodities (1)

                  commodities in range $0 - $50 (31)

                  commodities in range $51 - $100 (21)

                  commodities in range $101 - $200 (21)

                  commodities in range $201 - $500 (31)

                  commodities in range $501 - Above (17)

                  Number of Accessories commodities (25)

                  Number of FPP commodities (17)

                  42 results

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200
                  Clear all
                  Explorer 2020-2025 All-Weather 3rd Row Bench Seat Floor Mat

                  Explorer 2020-2025 All-Weather 3rd Row Bench Seat Floor Mat

                  SKU: LB5Z7813182BA

                  $100.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  SKU: KB3Z14A626B

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Smoke Hood Deflector

                  Explorer 2020-2025 Smoke Hood Deflector

                  SKU: LB5Z16C900A

                  $115.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Battery Jump Start Kit - GENIUS2

                  Battery Jump Start Kit - GENIUS2

                  SKU: VJL3Z10A765ES

                  $65.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Lettering Hood Badge - Black

                  Explorer 2020-2025 Lettering Hood Badge - Black

                  SKU: LB5Z16606A

                  $110.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Envelope Style Cargo Net

                  Explorer 2020-2025 Envelope Style Cargo Net

                  SKU: LB5Z7855066AA

                  $70.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
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                  10 - 18 of 42 results