Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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51 results

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Expedition 2022-2024 Air Design® Star White Tri-Coat Painted Body Kit

Expedition 2022-2024 Air Design® Star White Tri-Coat Painted Body Kit

SKU: VML1Z78200B72AC

$1,229.00

Shipping: Ships by Jul 8

Pickup: Free at Dealer

Add to Cart

Expedition MAX 2022-2024 Air Design® Matte Black Paintable Body Kit

Expedition MAX 2022-2024 Air Design® Matte Black Paintable Body Kit

SKU: VML1Z78200B72BD

$899.00

Shipping: More inventory coming soon

Pickup: Free at Dealer

Add to Cart

Envelope Style Cargo Net

Envelope Style Cargo Net

SKU: JL1Z7855066A

$70.00

Shipping: Ships by Jul 8

Pickup: Free at Dealer

Add to Cart

Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: LC5Z7804810AA

$75.00

Shipping: Ships by Jul 8

Pickup: Free at Dealer

Add to Cart

Yakima HD Crossbar Kit

Yakima HD Crossbar Kit

SKU: VM1PZ7855100A

$599.00

Shipping: Ships by Jul 8

Pickup: Free at Dealer

Add to Cart

Portable Mini Fridge Freezer

Portable Mini Fridge Freezer

SKU: VLL3Z19J316A

$759.00

Shipping: Ships by Jul 8

Pickup: Free at Dealer

Add to Cart

Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Jul 8

Pickup: Free at Dealer

Add to Cart

Overland Exterior Area Lighting and Speaker

Overland Exterior Area Lighting and Speaker

SKU: VNL1Z18D906A

$549.00

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

Yakima® X-Large Rack-Mounted Cargo Basket w/o Net

SKU: VKB3Z7855100AD

$709.00

Shipping: Ships by Jul 8

Pickup: Free at Dealer

Add to Cart

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