Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VMJ6Z7813046A

                  $189.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/o Roof Rails

                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412C

                  $509.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Bronco 66, Opaque White Ink Spare 33 inch Tire Cover

                  Bronco 2025 Bronco 66, Opaque White Ink Spare 33 inch Tire Cover

                  SKU: R2DZ9945026C

                  $120.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4DR 2023-2025 On-Board Door Storage Bags

                  Bronco 4DR 2023-2025 On-Board Door Storage Bags

                  SKU: P2DZ10C744A

                  $675.00

                  Bronco 2021-2025 Coverking Hard Top Roof Panel Garage Storage Bags for Front LH/RH, 2 and 4-door

                  Bronco 2021-2025 Coverking Hard Top Roof Panel Garage Storage Bags for Front LH/RH, 2 and 4-door

                  SKU: VM2DZ54502H07A

                  $149.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Exterior Area Lighting and Speaker

                  Overland Exterior Area Lighting and Speaker

                  SKU: VNL1Z18D906A

                  $549.00

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