Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 5

                  SKU: M1A043A5

                  $78.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  Bronco 4Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00G

                  $419.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO E-LOCKER WIRING KIT

                  BRONCO E-LOCKER WIRING KIT

                  SKU: M14489BR

                  $310.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FPP BRONCO 4DR PREMIUM 60OZ FLOOR MATS - BLACK

                  FPP BRONCO 4DR PREMIUM 60OZ FLOOR MATS - BLACK

                  SKU: M13086BC60

                  $225.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 DeeZee Door Hinge Covers for A Pillar

                  Bronco 2Dr 2021-2025 DeeZee Door Hinge Covers for A Pillar

                  SKU: VM2DZ16C764B

                  $209.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN® WIRELESS WINCH HUB RECEIVER

                  WARN® WIRELESS WINCH HUB RECEIVER

                  SKU: M1821WR

                  $100.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

                  SKU: N2DZ5413300BA

                  $205.00

                  Shipping: Ships by May 6
                  Dealer Pickup: Not Available
                  Add to Cart
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