Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2026 Putco Bed MOLLE Panels 6.75ft Bed - R/H

                  Super Duty 2023-2026 Putco Bed MOLLE Panels 6.75ft Bed - R/H

                  SKU: VPC3Z99425B64B

                  $529.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Matte Black Hood Cowl Stripe Kit

                  Ranger 2019-2023 Matte Black Hood Cowl Stripe Kit

                  SKU: VKB3Z6320000A

                  $169.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  SKU: VRL3Z2120000B

                  $419.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  F-150 2024-2025 Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  SKU: VRL3Z13B678C

                  $459.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 BestTop Soft Bed Cap for 6.5' Bed without Camera

                  F-150 2021-2025 BestTop Soft Bed Cap for 6.5' Bed without Camera

                  SKU: VML3Z99501A42R

                  $1,749.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Sportliner with Tailgate Cover For 5.0 Bed by Husky Liners®

                  Ranger 2019-2023 Sportliner with Tailgate Cover For 5.0 Bed by Husky Liners®

                  SKU: VKB3Z9900038A

                  $479.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Chassis Cab Applications

                  Super Duty 2017-2019 ECCO Back Up Reverse Alarm for Chassis Cab Applications

                  SKU: VHC3Z14N137C

                  $99.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Tonneau Bed Cover Power Retractable by Pace-Edwards for 5ft Bed

                  Ranger 2024-2025 Tonneau Bed Cover Power Retractable by Pace-Edwards for 5ft Bed

                  SKU: VR1WZ99501C29A

                  $3,789.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Black Onyx Interior

                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Black Onyx Interior

                  SKU: VRL3Z13C788BB

                  $649.00

                  Shipping: Ships by Aug 30
                  Pickup: Free at Dealer
                  Add to Cart
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