Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  Transit 2015-2025 SRW Molded Splash Guards Rear Pair

                  SKU: EK3Z16A550BA

                  $60.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: JK4Z1613086AA

                  $140.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Matte Black Textured Hood Deflector

                  F-150 2015-2020 Matte Black Textured Hood Deflector

                  SKU: VJL3Z16C900A

                  $99.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 UVS 100 Custom Sunscreen

                  F-150 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VML3Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2019-2024 Aeroskin Smoke Hood Deflector

                  Edge 2019-2024 Aeroskin Smoke Hood Deflector

                  SKU: VKT4Z16C900A

                  $89.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Low Roof 2015-2025 Side Window Air Deflectors

                  Transit Low Roof 2015-2025 Side Window Air Deflectors

                  SKU: VGK4Z18246A

                  $69.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  SKU: MP1Z7811600BA

                  $170.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  Mustang 2024-2025 All Weather Floor Liners, 4-pc set w/Mustang Logo on Fronts

                  SKU: PR3Z6313300AA

                  $205.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  SKU: VMK9Z58514A52A

                  $89.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
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