Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Edge 2019-2024 Aeroskin Smoke Hood Deflector

$89.00

Ford Soft Sided Folding Cargo Organizer

$90.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Remote Start System RFR Antenna Vehicle Security Kit

$40.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

Edge 2019-2024 Molded Splash Guards Rear Pair

$60.00

Edge 2019-2024 Rear Bumper Protector

$100.00

Edge 2015-2024 Molded Splash Guards Front Pair

$60.00

Locking Fuel Plug

$30.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

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Accessories

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brand

rack Application

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Edge 2019-2024 Aeroskin Smoke Hood Deflector

$89.00

Ford Soft Sided Folding Cargo Organizer

$90.00

Remote Start System Ultra-Long-Range Extender Antenna Kit

$35.00

Remote Start System RFR Antenna Vehicle Security Kit

$40.00

Trailer Hitch Ball Mount 2" Ball 1" Shank

$35.00

Edge 2019-2024 Molded Splash Guards Rear Pair

$60.00

Edge 2019-2024 Rear Bumper Protector

$100.00

Edge 2015-2024 Molded Splash Guards Front Pair

$60.00

Locking Fuel Plug

$30.00