Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: ML3Z19A361A

                  $255.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Stainless Steel Door Sill Plates

                  Bronco Sport 2021-2025 Stainless Steel Door Sill Plates

                  SKU: VM1PZ99132A08A

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  SKU: VM1PZ9944210A

                  $249.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Branded Roll-Up Tool Set

                  Bronco Branded Roll-Up Tool Set

                  SKU: VM2DZ17003A

                  $349.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Floor Liners 4pc Set For Rubber Flooring

                  Bronco Sport 2021-2025 Floor Liners 4pc Set For Rubber Flooring

                  SKU: MP1Z7813300BA

                  $205.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  Bronco Sport 2021-2024 Neoprene Rear Seat Covers w/Armrest in Black

                  SKU: VM1PZ1863812E

                  $269.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: DM5Z1A043A

                  $70.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch-Mounted LongArm Bed Extender

                  Yakima Hitch-Mounted LongArm Bed Extender

                  SKU: VKB3Z99286A40D

                  $279.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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