Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

SKU: M2DZ9945026A

$105.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Explorer 2020-2025 Aeroskin Smoke Hood Deflector

Explorer 2020-2025 Aeroskin Smoke Hood Deflector

SKU: VLB5Z16C900B

$89.00

Shipping: Ships by May 5

Pickup: Free at Dealer

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Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

SKU: VP2DZ15A416A

$279.00

Shipping: Ships by May 5

Pickup: Free at Dealer

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Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

SKU: FL3Z16A550C

$35.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Super Duty 2011-2016 Molded Splash Guards Front Pair

Super Duty 2011-2016 Molded Splash Guards Front Pair

SKU: BC3Z16A550FA

$60.00

Shipping: Ships by May 5

Pickup: Free at Dealer

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Explorer 2020-2025 Splash Guards Rear Pair w/Ford Oval Logo

SKU: LB5Z16A550BA

$60.00

Shipping: Ships by May 5

Pickup: Free at Dealer

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Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

SKU: HC3Z16A550CB

$60.00

Shipping: Ships by May 5

Pickup: Free at Dealer

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Locking Fuel Plug

Locking Fuel Plug

SKU: 8U5Z9C268B

$30.00

Shipping: Ships by May 5

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F-150 2015-2020 Matte Black Textured Hood Deflector

F-150 2015-2020 Matte Black Textured Hood Deflector

SKU: VJL3Z16C900A

$99.00

Shipping: Ships by May 5

Pickup: Free at Dealer

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