Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Yakima® Rack Mounted Kayak Carrier w/o Lock

$209.00

Edge AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

$240.00

Trailer Tow Wiring Kit

$140.00

Edge 2011-2014 Rear Bumper Protector

$100.00

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

$279.00

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

$499.00

Yakima Hitch Mounted Tilting Bike Carrier

$939.00

Edge 2015-2018 Molded Splash Guards Rear Pair

$60.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00

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Exterior

color

brand

rack Application

price Range

Yakima® Rack Mounted Kayak Carrier w/o Lock

$209.00

Edge AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

$240.00

Trailer Tow Wiring Kit

$140.00

Edge 2011-2014 Rear Bumper Protector

$100.00

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

$279.00

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

$499.00

Yakima Hitch Mounted Tilting Bike Carrier

$939.00

Edge 2015-2018 Molded Splash Guards Rear Pair

$60.00

Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

$30.00