Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Exterior

Exterior

Products for:

Racks and Carriers

Products for:

Black

Number of Black commodities (1)

Yakima

Number of Yakima commodities (3)

Thule

Number of Thule commodities (2)

Cargo

Number of Cargo commodities (2)

$0 - $50

commodities in range $0 - $50 (4)

$51 - $100

commodities in range $51 - $100 (5)

$101 - $200

commodities in range $101 - $200 (5)

$201 - $500

commodities in range $201 - $500 (11)

$501 - Above

commodities in range $501 - Above (5)

5 resultsfor "Exterior"

price Range:

$501 - Above

Yakima Hitch Mounted Tilting Bike Carrier

Yakima Hitch Mounted Tilting Bike Carrier

SKU: VR2DZ7855100A

$939.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Yakima Rack Mounted Medium Cargo Basket

Yakima Rack Mounted Medium Cargo Basket

SKU: VKB3Z7855100T

$649.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Thule Rack Mounted Cargo Basket with Net

Thule Rack Mounted Cargo Basket with Net

SKU: VJT4Z7855100C

$599.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Edge 2019-2024 Yakima Clamp On Cross Bar System

Edge 2019-2024 Yakima Clamp On Cross Bar System

SKU: VKT4Z7855100A

$769.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Thule Cross Bars for Factory Roof Rails

Thule Cross Bars for Factory Roof Rails

SKU: VFT4Z7855100A

$769.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

1 - 5 of 5 results