Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

                  Maverick 2022-2025 Cargo Management System Kit - Includes Cleat Tie Down Kit

                  SKU: NZ6Z9955200A

                  $440.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  F-150 2008-2014 TruXedo Soft Roll Up Tonneau Cover for 5.5' Styleside Bed

                  SKU: V9L3Z99501A42DA

                  $419.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Tray

                  Ranger 2024-2025 Bed Tray

                  SKU: R1WZ2600038B

                  $240.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Cargo Area Liner

                  EcoSport 2018-2022 Cargo Area Liner

                  SKU: GN1Z7413042B

                  $215.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  Super Duty 2017-2025 Impact Bed Mat for 8.0' Bed

                  SKU: VHC3Z99112A15B

                  $279.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Bedliner for 6.0' Bed

                  Ranger 2019-2023 Black Bedliner for 6.0' Bed

                  SKU: KB3Z9900038BB

                  $425.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Bedliner For 6.5' Bed With Power Inverter

                  F-150 2021-2023 Bedliner For 6.5' Bed With Power Inverter

                  SKU: ML3Z9900038B

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2015-2025 BedRug Impact Bed Mat for 6.5' Bed

                  F-150 2015-2025 BedRug Impact Bed Mat for 6.5' Bed

                  SKU: VHL3Z99112A15B

                  $279.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Lund Rear Retractable Bumper Bed Step Kit

                  Super Duty 2017-2022 Lund Rear Retractable Bumper Bed Step Kit

                  SKU: VKC3Z17A958A

                  $399.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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