What if I need help during the online buying process?
If you have questions during the process, your dealer can help. Their contact information, including phone number and address, is provided in the cart so you can quickly reach a representative during business hours.
How much of this process can I do online?
You can complete as much or as little of the buying process online as you like. If you need help, or decide you’d prefer to finish in-store, you can submit your progress at any point to your dealer.
What does "Dealer Selling Price" mean?
This is the price your dealer has set for the vehicle. It does not include taxes, fees and incentives, but may include dealer-installed options.
Can I test drive my Mustang Mach-E before I complete my purchase?
Yes. Once your Mustang Mach-E has arrived on the lot, you can contact your preferred dealer to arrange a test drive at your convenience. You can also submit a request for a test drive by clicking “Continue at Dealer” in your cart.
How does Ford determine the value of my trade-in?
Ford uses a combination of auction and historical sales data to provide a fair, accurate appraisal of your current vehicle. If you have a lease, we’ll help you get an Estimated Lease Obligation to Terminate amount that can be included in your financing.
How do I pay for my Mustang Mach-E when buying online?
You have three payment options: Ford Credit financing, prearranged financing with a third-party lender, or cash. If you choose Ford Credit, you can apply online or at the dealership. If you need help finding a lender, financing experts at your dealer can help you apply.
When will I take delivery of my vehicle?
Actual delivery times may vary based on vehicle model and configuration selected, residency, and demand. You'll receive a notification when your vehicle is scheduled for delivery.