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Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Vehicles
Shop
Owner
21/26
7,500
1
EPA Est. MPG 21 city 26 hwy 2
1
EPA Est. MPG 21 city 26 hwy 2
1
EPA Est. MPG 21 city 26 hwy 2
Saber
Lightning Blue
Absolute Black
Rapid Red
Magnetic
White Platinum
Oxford White
Iconic Silver
Race Red
TOP-RATED GAS TORQUE
BLIS® (BLIND SPOT INFORMATION SYSTEM) WITH TRAILER COVERAGE
BLIS® (BLIND SPOT INFORMATION SYSTEM) WITH TRAILER COVERAGE
FordPass™ is the one-stop app that can help you move more freely throughout your day.164
Here’s how:
These are just some of the great things you can do with FordPass. If you haven’t already, download the FordPass app on the App Store®167 or get it on Google Play.167
...lessApple CarPlay is a trademark of Apple Inc., registered in the U.S. and other countries.
Android Auto is a trademark of Google Inc.
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