Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
2023 F-150 Lightning®
CAPABILITYBacked by the largest public charging network in North America,174 we offer a variety of charging solutions to meet all your charging needs. Ford Charging Station Pro is included with the extended-range battery. This allows a peak charging power of 19.2 kW enabled by the battery’s dual onboard chargers meaning a full charge overnight. Like all Ford electric vehicles, every series has an available 30-amp Ford Mobile Power cord, allowing you to charge from a traditional 120V or a 240V NEMA 14-50 outlet. No special stations needed.
*Based on full charge. Actual range varies with conditions such as external environment, vehicle use, vehicle maintenance, lithium-ion battery age and state of health.
**Excludes Platinum models.
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