Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Go Over, Around or Through, It’s Up to You
Rugged Underbody Protection
HOSS Systems Overview
Off-Road Hero Switches
Electronic Front and Rear Locking Differential
Front Stabilizer Bar Disconnect
Terrain Management System™ with G.O.A.T. Modes™ Goes Over Any Type of Terrain
Two Distinct Door Options
Ford Bronco Factory Roof Racks and Accessories
Ford Performance Heavy Duty Modular Front Bumper
Wheels and Tires
Ford Bronco Interior Options
2-Door and 4-Door Interiors
Ford Bronco Cargo Area
Ford Bronco Interior Water Management
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