Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

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Reviews on the product and not the customer’s Sales or Service experience

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      Support>How-To Videos>2023 Mustang Mach-E

      DISCOVER YOUR FORD

      2023 Ford Mustang Mach-E VIDEO LIBRARY

      We took a deep dive into your 2023 Ford Mustang Mach-E. Watch the videos below to learn about it from the inside out.
      Search Another Vehicle

      QUICK TIPS

      View All Videos
      Now that you’ve got the keys, its time to explore the new features your vehicle has to offer.

      USING YOUR FRUNK IN A COOL WAY

      RELEASING YOUR FRUNK

      LOCKING AND UNLOCKING

      USING YOUR PHONE AS A KEY

      CHARGING YOUR PHONE WIRELESSLY

      CHARGING YOUR Mustang Mach-E

      Mustang Mach-E Headlamp Controls

      CONNECTING TO APPLE CARPLAY® BY USB FOR SYNC® 4 & SYNC 4A

      1 of 8
      VIEW ALL HOW-TO VIDEOS

      ELECTRIC VEHICLES

      View All Videos
      Get plugged in to your charge history, battery usage, and everything EV.

      VID 7019 Mustang Mach-E At Home Charging

      VID 7018 Mustang Mach- E Ford Charging On The Go

      1 of 2

      FORD SERVICES

      View All Videos
      Your dealership is greater than it’s showroom. See how we can help with our signature vehicle service

      FORD PICKUP & DELIVERY

      FORD MOBILE SERVICE

      1 of 2

      FORD TECHNOLOGY

      View All Videos
      Wherever you’re going, we’ll get there with the help of your vehicle’s connectivity features.

      AUTO HOLD

      FORD CO-PILOT360™ 2.0

      FORD CO-PILOT360™ ASSIST 2.0

      FORD MUSTANG MACH-E LIVESTREAM

      VID 7010 Mustang Mach-E Ford Connected Built-In Navigation

      VID 7009 Mustang Mach-E Ford Software Updates

      1 of 6

      KEYS AND LOCKS

      View All Videos
      Safety doesn’t stop when you leave the driver’s seat. See how we’re keeping things secure with your vehicle’s keys and locks.

      LOCKING AND UNLOCKING YOUR MACH-E®

      USING SECURICODE®

      1 of 2

      OWNER RESOURCES

      View All Videos
      Now that you’ve got the vehicle, get the information you need to make it the ride of your life.

      MACH-E® DRIVING CONTROLS

      1 of 1

      SYNC

      View All Videos
      Get the latest version or make the most of the one you have. Your vehicle's SYNC system was designed for you.

      CONNECTING TO APPLE CARPLAY/ANDROID AUTO

      INTRO TO SYNC® 4A

      USING SYNC® 4

      SYNC® 4 CONNECTIVITY

      1 of 4

      TIRES AND WHEELS

      View All Videos
      There’s only a few things between you and the road. Learn about everything wheels and tires.

      Mustang Mach-E Find Your Tire Pressure Rating

      1 of 1

      MORE VEHICLE TOPICS

      View All Videos
      From customer assistance to the nooks and crannies under the hood, there’s a video to answer every question.

      ASK THE EXPERT: COLD WEATHER CHARGING

      DISCOVER YOUR MUSTANG MACH-E®

      VALET MODE

      HOW TO PRECONDITION YOUR CABIN

      CONFIGURING YOUR DAYTIME RUNNING LAMPS

      VALET MODE

      DRIVING DYNAMICS

      MACH-E REAR SEATING FEATURES

      Mustang Mach-E LATCH System/Available Positions

      Ford Streaming

      FORD MUSTANG MACH-E LIVESTREAM

      1 of 11
      close

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