


Recall Reference Number: 23S27
The safety of you and your passengers is key to every vehicle we build. That’s why we are issuing a safety recall on 2020—2023 Ford Escape® and 2022—2023 Maverick® vehicles with 2.5L HEV/PHEV engines.
The recall repair for all vehicles is now available. You can book an appointment online with participating dealers, in your Ford app or by contacting your local Ford Dealer.
You can check to see if your vehicle is included in this recall by entering your VIN here. We understand this is inconvenient for you. If you have any questions or concerns about this safety recall, please call 1-833-807-3673 and reference 23S27. A Ford Recall team member will assist you.
As always, thank you for being a Ford Owner.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
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