When contacting SiriusXM or attempting to update the SYNC 3 navigation maps, you will need your Electronic Serial Number (ESN). To find your ESN:
Option 1:
Option 2:
Option 3:
Go to Settings on your vehicle's SYNC screen.
Tap General.
Tap About SYNC.
Your ESN will be displayed.
Back to Locating the Electronic Serial Number (ESN) with SYNC
How do I get the latest map updates?How do I pair my phone with SYNC?How do I use 911 Assist with SYNC 3?How do I update my SYNC system using Wi-Fi?**
*Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.
**Requires in-vehicle USB mobile broadband connection, PAN-supported mobile device, or proximity to an outside wireless hotspot. Wi-Fi is a registered trademark of the Wi-Fi Alliance.®
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