How do I delete my Ford or FordPass®* account?

You can delete your Ford account (associated with Ford.‌com, the FordPass App, and Ford Credit Account Manager) through the Ford Owner Support site, or through the FordPass App. 

Account Removal Options

Choose a dropdown below based on the device or app you are using:

With a Mobile Device or Tablet

  1. Go to
  2. Tap the Menu dropdown.
    Menu dropdown (3 lines with Menu underneath)
  3. Touch My Account​​.
    Menu options with My Account dropdown
  4. Select Sign In.
    My Account menu options with Sign In link
  5. Enter your username and password.
  6. Tap Sign In.
    Sign in screen with place for username and password, and a Sign In link
  7. Tap the Menu dropdown.
    Menu dropdown (3 lines with Menu underneath)
  8. Select My Account.
    Menu options with My Account dropdown
  9. Tap <Your Name's> Account.
    My Account dropdown with Your Name's Account link
  10. Touch the Account Settings tile.
    Manage Your Account options with Account Settings tile
  11. Scroll down and select Delete My Account.
  12. Tap Delete Account.
    Confirmation to delete account and  Delete Account  button

With a PC or Mac

  1. Go to
  2.  Select Account icon - Small, blue abstract head and shoulders that resembles a person..
  3. Choose Sign In.
  4. Log in to your Ford account.
  5. Select Account icon - Small, blue abstract head and shoulders that resembles a person.
  6. Choose <Your Name's> Account.
    Account dropdown with Your Name Account Link
  7. Select Edit now on the Account Settings tile.
    Account Settings with Edit now link
  8. Scroll to the bottom of the Account Settings page, then select Delete My Account.
    Account Settings with Delete My Account link
  9. Click Delete Account.

With the FordPass App

  1. Log in to the FordPass App.                                                                    
  2. Navigate to the Account tab. 
  3. Tap the Settings tile. 
  4. Select Delete Account at the bottom.
  5. Follow the prompts to complete the deletion of your account. 


  • You can still log in to the account until it is completely removed from Ford systems in 7 to 10 days. 
  • If you already have an account deletion request open, you will receive an error.

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.