What are Vehicle Health Alerts?

Vehicle Health Alerts use data from your vehicle to provide you with updates on your vehicle's health.

They will provide information about your:

  • Powertrain
  • Brakes and suspensions
  • Restraints and driver assistance
  • Checks, fluids, and filters

Each Vehicle Health Alert will tell you:

  • What the alert means.
  • The level of severity.
  • Actions or next steps required.

    Note: Recalls and Customer Satisfaction Programs will also appear on FordPass®* for non-connected vehicles.

You can view a detailed list of the alerts and their meanings on the Vehicle Health Alert Visual Reference Guide.

Vehicle Health Alerts in FordPass 

Select one of the menu options below to learn how to enable and view Vehicle Health Alerts in FordPass.

Set Up Vehicle Health Alerts

If you meet all the requirements below, your Vehicle Health Alerts should run automatically. 

If you experience any issues, contact a Guide using the Account > Help path.

View Vehicle Health Alerts in FordPass

To see your Vehicle Health Alerts in FordPass:

  1. Open the FordPass App. 
  2. Go to the Vehicle screen. 
  3. Select Vehicle Status.

Any active and available alerts will appear on the next screen. 

Important: You must be an authorized modem user to access this feature. If you do not have access, visit our Request Vehicle Authorization topic for steps.

Notes:

  • If you experience any issues while using FordPass, contact a Guide using the Account > Help path.
  • If you need additional help understanding your alert, you can contact your Ford Dealer.

*The FordPass App, compatible with select smartphone platforms, is available through a free download. Message and data rates may apply.

**FordPass Connect (optional on select vehicles), the FordPass App, and Complimentary Connected Services are required for remote features (see FordPass Terms for details). Connected Services and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected services exclude Wi-Fi hotspot. 

Don’t drive while distracted. Use voice-operated systems when possible; don’t use handheld devices while driving. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.