Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Choose your category to find related content.
Keys and Locks
More Vehicle Topics
Tires and Wheels
Ford Bronco Sport Off-Road Hardware
Ford Bronco Sport: Accessorize Your Ride
Ford Parts Advantage
How can I join the Ford Early Access Program waitlist
How do I find the service history for my vehicle?
How do I maintain my electric vehicle?
How do I maintain my vehicle?
How do I order accessories online?
How do I sign up for the Ford Early Access Program
How often do I need to get my vehicle serviced?
How To Use The 2021 Ford Bronco Auxiliary Switches
Protect Your Bronco SUV on Rough Trails
What are Ford preferred parts?
What do i do if I am having issues with my vehicle?
What is the Ford Early Access Program
Where can I purchase Ford replacement parts?
Where can I purchase touch-up paint?