How do I start my Ford vehicle using my Backup Passcode?

You can enter your Backup Start Passcode on your vehicle's SYNC^®* screen to start your vehicle. For more information, use the steps below. 

Note: You can also use your backup code if your phone is lost, stolen, broken, does not have a Bluetooth^® connection, or if your vehicle does not detect your Phone As A Key^™**. 

Starting My Vehicle With a Backup Start Passcode

To start your vehicle with your Backup Start Passcode:

1. Enter your vehicle's door code to enter the vehicle.

2. Depress the brake pedal and press the Push to Start button. Your instrument cluster will display "Why does my Ford show the No Key Detected message when using Phone As A Key?."
    

   Note: A prompt will display on your SYNC screen to enter your backup code. If SYNC does not prompt you to enter your backup code after the welcome animation, press the Push to Start button again.
    

3. Enter your Backup Start Passcode and tap Enter. 
    

   Note: You must select Enter within 30 seconds of inputting your code. Your vehicle will notify you that the code has been accepted.
    

4. Depress the brake and press the Push to Start button to start your vehicle. 
   
   Important: This must be done within 20 seconds. 

The system will lock after five attempts of trying to enter a Backup Start Passcode, resetting a current code, or entering an incorrect Valet Mode passcode.

If you have forgotten your backup code or need additional assistance, Contacting a Ford app Customer Experience Specialist with the Ford App using the Account > Help options in the Ford app.

Additional Information

How do I make a Phone As A Key Backup Start Passcode for my Ford vehicle?How do I set up Phone As A Key with the Ford app? Fehlerbehebung für den Backup-Startcode von „Smartphone als Schlüssel“

^*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible.  Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

^**Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

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