Why does my Ford show the No Key Detected message when using Phone As A Key?

Receiving the "No Key Detected" message when using Phone As A Key^™* means your vehicle is not detecting your phone within the interior cabin (i.e., inside your vehicle). Use the steps below to troubleshoot. 

Troubleshooting the No Key Detected Message 

1. Move your phone closer to the center of the vehicle near the cup holder or center console (i.e., armrest area). If this does not resolve the issue, continue to step 2.
2. Force close the Ford app and then reopen it. If this does not resolve the issue, continue to step 3.
3. Turn your phone's Bluetooth^® off and then back on.

Notes:

• If the issue continues, How can I find my Ford's Phone As A Key status?.
• If troubleshooting is unsuccessful, Contacting a Ford app Customer Experience Specialist with the Ford App for assistance.

Further Troubleshooting Options

If you are experiencing other issues, visit the Ford app troubleshooting support site topic folder for additional support. 

Additional Information

What are some general troubleshooting tips for using Phone As A Key?

^*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

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The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.