How do I reset my Phone As A Key?

You can reset your Phone As A Key™* settings on your vehicle's SYNC®** screen using the steps below. 

Note: If you complete a Phone As A Key reset, you will need to set up your key(s) again. 

Resetting Phone As A Key

Important: 

  • Ensure that your vehicle is on, running in a well-ventilated area, and it is in Park (P).
  • Please keep your physical key fob present before performing a Phone As A Key reset. If you don’t, the reset may erase vehicle access and prevent you from entering or starting the vehicle.

To initiate a Phone As A Key reset, perform the following steps:

  1. Safely enter your vehicle.
  2. Tap the Settings icon or the Home icon (varies by software version and generation) on your vehicle's SYNC screen.
  3. Select General.
  4. Scroll down and tap Reset.
  5. Tap FordPass Connect Reset.
  6. Select Phone As A Key Reset.
  7. Tap Continue to remove all Phone As A Key devices.

If you experience any issues, contact Ford app support using the Account > Help options in the Ford app for additional assistance. 

Additional Information

How do I remove my Phone As A Key using the Ford app?
How do I set up Phone As A Key with the Ford app?

*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

**Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible.  Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.