Ford App Oil Life Service Reminder Frequently Asked Questions

For vehicles with a modem, the oil life display and service reminders will include estimates with respect to time and distance. Oil Life Service Estimations are based on several factors, which can include driving habits and patterns that can change depending on miles driven over time. Because of this, your estimates may or may not show a complete 12 months or 10,000 miles/16,000 km. 

• For instance, if your vehicle idles significantly, the Intelligent Oil Life monitor may alert you to change the oil at 7 months/4,000 miles. After the oil change is confirmed, the estimates provided will be for 7 months/4,000 miles.
• Likewise, if your vehicle is driven more than 10,000 miles/16,000 km within a shorter timeframe, the estimates will not reflect 1 year, but will reflect 10,000 miles/16,000 km.

• Oil Life (Intelligent Oil Life Monitor): The percentage (%) of oil life remaining
• Oil Life Service Reminders: The alerts/notifications reminding you to service your vehicle
• Oil Life Service Reminder Estimates: The estimated due date/distance remaining until service is due

Most vehicles that have engine oil in North America, and are equipped and connected, will support the Oil Life Service Reminder. Vehicles that do not support an Intelligent Oil Life Monitor within the instrument cluster will not have the Oil Life Service Reminder.

The oil life service reminder will show the following notifications:

To receive the estimated due date and distance remaining, your vehicle must have been driven for 150 trips. At that point, the driving pattern can be detected, and the estimates can be considered valid. If the driving pattern is not predictable, the service estimates will not be displayed.

If you have the vehicle's modem enabled and a mobile device, no additional setup is required. However, we recommend updating to the latest version of the Ford app. 

Oil Life Service Reminders will be delayed and will not appear if your vehicle is not connected to Ford due to poor reception.

Service estimates may not display when your vehicle is brand new, your vehicle has not been driven for more than 3 days, or the driving pattern has varied significantly from previous vehicle usage. The service estimates will be provided once a driving pattern has been created.