Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

close Search anytime by typing

Search anytime by typing

Popular on Ford.com

Electric Vehicles
Ranger
Explorer

How do I...

Pay my bill
Update my SYNC
Replace a Part

Skip To Content Ford Home Page

Ford Home Page

SUVs & Cars

Deals So Good, They'll Make Your Summer

Check Out Offers
- Mustang^®
  
  ¹
- Escape^®
  
  ¹
  
  Hybrid Available
- Bronco Sport^®
  
  ¹
- Bronco^®
  
  ¹
- Explorer^®
  
  ¹
- Mustang Mach-E^®
  
  ¹
  
  All Electric
- Expedition^®
  
  ¹
Trucks & Vans

Deals So Good, They'll Make Your Summer

Check Out Offers
- Maverick^®
  
  ¹
  
  Hybrid Available
- Ranger^®
  
  ¹
- F-150^®
  
  ¹
  
  Hybrid Available
- Super Duty^®
  
  ¹
- E-Transit^™
  
  ¹
  
  All Electric
- Transit^®
  
  ¹
Electric & Hybrid

Deals So Good, They'll Make Your Summer

Check Out Offers
- Mustang Mach-E^®
  
  ¹
  
  All Electric
- E-Transit^™
  
  ¹
  
  All Electric
- Maverick^®
  
  ¹
  
  Hybrid Available
- F-150^®
  
  ¹
  
  Hybrid Available
Performance Vehicles

Off-Road. On-Road. On the Track.

Go to Performance Vehicles
- Explorer^® ST
- Bronco^® Raptor^®
- F-150^® Raptor^®
- Ranger^® Raptor^®
- Mustang^® GTD
- Ford Mustang^® Dark Horse^™ R
  
  Not Street Legal
- Ford Mustang^® GT3
  
  Not Street Legal
- Ford Mustang^® GT4
  
  Not Street Legal
- Ford GT Mk IV
  
  Not Street Legal
Commercial Vehicles

Ford Pro offers the tools, software and services to keep your business on track and crews on the road.

Learn more about Ford Pro
- E-Series Stripped Chassis
  
  ¹
- F-Stripped Chassis
  
  ¹
- E-Series Cutaway
  
  ¹
- Transit^® CC-CA
  
  ¹
- Transit^®
  
  ¹
- Super Duty^®
  
  ¹
- Chassis Cab
  
  ¹
- E-Transit^™
  
  ¹
  
  All Electric
- F-650 - F-750
  
  ¹
Ford BlueCruise

Connected Services

Software Updates

Ford App

Electrification
Build & Price

Search Inventory

Buy Now

Experiences

Merchandise

Special Offers

Certified Used

Ford Credit

Financing Options

Pre-Qualify
Shop by Category Shop All Categories Go to Support Home Shop by Categories Go to Technology Home Shop by Categories Go to Service & Maintenance Home Shop by Categories Find Your Vehicle Shop by Category Shop all Shop by Popular Shop All
Shop by Popular

Learn More

Shop by Category

Floor Mats

Tonneau Cover

Bed Cover

Splash Guards

Comfort & Convenience

Home Charging

Ford Power Promise

Charging Comparison Chart

Body

Engine

Electrical

Suspension

Transmission
Shop by Vehicle

Additional Links

Shop by Vehicle

Bronco

Maverick

F-150

Mustang

Sync

Navigation Update

Software Updates

FordPass App

Bronco®

F-150®
Support Home

Recalls

Contact Us
Shop by Category Shop All Categories Go to Support Home Shop by Categories Go to Technology Home Shop by Categories Go to Service & Maintenance Home Shop by Categories Find Your Vehicle Shop by Category Shop all Shop by Popular Shop All
Shop by Popular

Learn More

Shop by Category

Floor Mats

Tonneau Cover

Bed Cover

Splash Guards

Comfort & Convenience

Home Charging

Ford Power Promise

Charging Comparison Chart

Body

Engine

Electrical

Suspension

Transmission
Shop by Vehicle

Additional Links

Shop by Vehicle

Bronco

Maverick

F-150

Mustang

Sync

Navigation Update

Software Updates

FordPass App

Bronco®

F-150®
Overview

Vehicles

Software

Service

Charging

Financing
Shop by Category Shop All Categories Go to Support Home Shop by Categories Go to Technology Home Shop by Categories Go to Service & Maintenance Home Shop by Categories Find Your Vehicle Shop by Category Shop all Shop by Popular Shop All
Shop by Popular

Learn More

Shop by Category

Floor Mats

Tonneau Cover

Bed Cover

Splash Guards

Comfort & Convenience

Home Charging

Ford Power Promise

Charging Comparison Chart

Body

Engine

Electrical

Suspension

Transmission
Shop by Vehicle

Additional Links

Shop by Vehicle

Bronco

Maverick

F-150

Mustang

Sync

Navigation Update

Software Updates

FordPass App

Bronco®

F-150®
Get more with a Ford Account

Sign in for easier vehicle and accessories shopping, order tracking or to manage your vehicle.

Recent Searches

Suggested Searches

Search History
Locate Dealer
Get more with a Ford Account

Sign in for easier vehicle and accessories shopping, order tracking or to manage your vehicle.
- English
- Spanish

Recent Searches

Suggested Searches

Search History

Loading content, please wait...

Please choose a language

English
Spanish

Popular

Lightning®
Bronco®
Maverick®

Popular

Lightning®
Bronco®
Maverick®

All Vehicles

SUVs & Crossovers
Trucks & Vans
Cars
Electrified
Commercial Vehicles
Future Vehicles
Certified Used
All Vehicles
Performance Vehicles
Awards

Shop

Build & Price
Search Inventory
Get a Quote
Trade-In Value
Towing Guides
Get Updates
Certified Used
First Responder
Accessories Store
Ford Merchandise
Accessibility Program
Ford Parts

Finance

Ford Credit Home
Why Ford Credit
Finance Options
Payment Calculator
Credit Education
Customer Support
Qualify for Financing
Ford Credit Account
Ford Interest Advantage
Investor Center

Support

Locate a Dealer
Support Home
Technology Support
Service and Maintenance
Electric Vehicle Support
Owner Vehicle Dashboard Log In
Ford Rewards
Vehicle Health Report
Warranty & Owner Manuals
Maintenance Schedule
Recalls
Coupons and Offers
Roadside Assistance
Collision Assistance
California Consumer Notice
Disconnect Remote Vehicle Access

Experience Ford

Corporate
Careers
Investors
Ford From the Road
Company News
About Ford
Ford Pro
Ford Racing
Warriors in Pink
Ford Philanthropy
Connected Navigation
Ford App
Ford Co-Pilot360 Technology
Owner Benefits
Going Electric
Ford Heritage Vault

Get Updates

Follow Ford

Facebook
Twitter
Youtube
Instagram
Threads
TikTok

Change Language

© 2026 Ford Motor Company

© 2026 Ford Motor Company
Site Map
Site Feedback
Glossary
Contact Us
Accessibility
Terms & Conditions
Privacy Notice
Cookie Settings
Your Privacy Choices
Interest Based Ads
Third-Party Trademarks

Support
How-To Videos
2021 F 150
Ford Technology

2021 Ford F 150

Ford Technology Video Library

OVER-THE-AIR Updates

OVER-THE-AIR Updates

Fuel Door Emergency Tool

Fuel Door Emergency Tool

Camera Views ON-DEMAND

Camera Views ON-DEMAND

Convenient Driver Features

Convenient Driver Features

Using Your Smart Hitch

Using Your Smart Hitch

OVER-THE-AIR Updates

OVER-THE-AIR Updates

Fuel Door Emergency Tool

Fuel Door Emergency Tool

Camera Views ON-DEMAND

Camera Views ON-DEMAND

Convenient Driver Features

Convenient Driver Features

Using Your Smart Hitch

Using Your Smart Hitch

Pro Trailer Backup Assist With Trailer Reverse GUIDANCE: Setup & Use

Pro Trailer Backup Assist With Trailer Reverse GUIDANCE: Setup & Use

Ford CO-PILOT360 Driver Assistance Features On F-150

Ford CO-PILOT360 Driver Assistance Features On F-150

Additional Ford CO-PILOT360™ Features

Additional Ford CO-PILOT360™ Features

Using PRO-TRAILER Backup Assist

Using PRO-TRAILER Backup Assist

Battery Management System (BATTERY SAVER)

Battery Management System (BATTERY SAVER)

Ford CO-PILOT360 Assist 2.0 On F-150

Ford CO-PILOT360 Assist 2.0 On F-150

Items per page

Page 1 of 3

2021 Ford F 150 How-To & Info Videos | Ford Owner Support