Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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2023 Ford Bronco Sport How-To & Info Videos | Ford Owner Support

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Releasing The Front Hood

Releasing The Front Hood

Opening The FLIP-UP Glass

Opening The FLIP-UP Glass

Bronco Sport Jump Starting

Bronco Sport Jump Starting

Interior Features

Interior Features

Knowing Your Roof Rack Load Limits

Knowing Your Roof Rack Load Limits

Releasing The Front Hood

Releasing The Front Hood

Opening The FLIP-UP Glass

Opening The FLIP-UP Glass

Bronco Sport Jump Starting

Bronco Sport Jump Starting

Interior Features

Interior Features

Knowing Your Roof Rack Load Limits

Knowing Your Roof Rack Load Limits

Ford Bronco Sport Livestream

Ford Bronco Sport Livestream

Easy Fuel Funnel

Easy Fuel Funnel

Power Outlets

Power Outlets

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G.O.A.T. Modes

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Seat Features

Discover Your BRONCO™ Sport

Discover Your BRONCO™ Sport

Finding The Bottle Opener

Finding The Bottle Opener

Bronco Sport Latch System/Available Positions

Bronco Sport Latch System/Available Positions

Accessories

Accessories

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