Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 1979-2014 Ford Performance Lug Nut Kit

$16.00

FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

$19.00

FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

$15.00

PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

$33.00

Ranger 2019-2022 Ford Performance Red Windshield Banner

$35.00

F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

$239.00

Maverick 2022-2025 Napier Truck Tent

$279.00

Explorer 2021-2025 Black Floor Liners 4 Piece Set

$205.00

Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

$205.00

SUVs & Cars

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Mustang 1979-2014 Ford Performance Lug Nut Kit

$16.00

FORD MUSTANG LOGO AIR BREATHER CAP:CHROME

$19.00

FUEL PUMP BLOCK OFF PLATE, BLACK CRINKLE FINISH WITH FORD OVAL

$15.00

PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

$33.00

Ranger 2019-2022 Ford Performance Red Windshield Banner

$35.00

F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

$239.00

Maverick 2022-2025 Napier Truck Tent

$279.00

Explorer 2021-2025 Black Floor Liners 4 Piece Set

$205.00

Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

$205.00