Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  X2347D Street Cruiser-Dressed Crate Engine with x2 Heads - Front Sump Pan

                  SKU: M6007X2347DF

                  $13,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2024 BRONCO B & C BOW BRACE KIT

                  2022-2024 BRONCO B & C BOW BRACE KIT

                  SKU: M20201CBBK

                  $1,040.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Off-Road Hoop Steps

                  Ranger Off-Road Hoop Steps

                  SKU: M16450RTS

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Shifter Kit without Knob

                  Mustang 2015-2024 Shifter Kit without Knob

                  SKU: M7210MA

                  $325.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Case of 12 Ford Racing High Performance Oil Filters

                  Case of 12 Ford Racing High Performance Oil Filters

                  SKU: M6731FL1A

                  $230.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Mustang 1964-1995 Intake Valve

                  Mustang 1964-1995 Intake Valve

                  SKU: M6507A304

                  $28.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  5.2L "GEN 3" RH CYLINDER HEAD

                  5.2L "GEN 3" RH CYLINDER HEAD

                  SKU: M6049M52B

                  $2,440.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
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                  Mustang 1986-2014 8.8" Aluminum Axle Cover with Differential Cooler Ports

                  Mustang 1986-2014 8.8" Aluminum Axle Cover with Differential Cooler Ports

                  SKU: M4033KA

                  $300.00

                  Shipping: More inventory coming soon
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                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  SKU: M5248F15R133

                  $255.00

                  Shipping: Ships by Jun 13
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