Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000A

                  $589.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450AC

                  $555.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  Super Duty 2023-2026 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  SKU: VPC3Z13C788DA

                  $679.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  Super Duty 2017-2026 Hard Rolling Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  SKU: VHC3Z99501A42U

                  $1,229.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Carbon Black Molded Running Boards

                  Explorer 2011-2019 Carbon Black Molded Running Boards

                  SKU: HB5Z16450AB

                  $640.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Thule HD Crossbar System

                  Explorer 2020-2025 Thule HD Crossbar System

                  SKU: VPL5Z7855100A

                  $619.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule 60" Roof Rack Cross Bar Kit

                  Thule 60" Roof Rack Cross Bar Kit

                  SKU: VDL2Z7855100A

                  $619.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  Transit 2015-2025 Impact Cargo Mat by Husky Liners®

                  SKU: FK4Z16112C30CA

                  $670.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Fender Flares - OE Style, Textured by Husky Liners®

                  Super Duty 2023-2026 Fender Flares - OE Style, Textured by Husky Liners®

                  SKU: VPC3Z16268D

                  $519.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
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