Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  SKU: VLC3Z9955100C

                  $1,377.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code M7 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VML3Z99501A42BJ

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  SKU: LC3Z1A189AJ

                  $940.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2011-2014 Rear Bumper Protector

                  Edge 2011-2014 Rear Bumper Protector

                  SKU: BT4Z17B807A

                  $100.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  SKU: VN2DZ9942528CB

                  $89.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Magnetic Bed Cap for 6.0' Bed, Paint Code J7 - NON-RETURNABLE

                  Ranger 2019-2022 Magnetic Bed Cap for 6.0' Bed, Paint Code J7 - NON-RETURNABLE

                  SKU: VLB3Z99501A42BB

                  $2,809.00

                  + $266.00 Installation
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                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  Transit Long Series 2015-2025 Carpet Cargo Area Liner

                  SKU: FK4Z1613046BA

                  $475.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00B

                  $349.00

                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  2024-2025 Ranger ECCO Back Up Reverse Alarm

                  SKU: VR1WZ14N137A

                  $249.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
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