Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Expedition 2026 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  Expedition 2026 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  SKU: VTL1Z18C604A

                  $49.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code HX - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VPC3Z99501A42EG

                  $4,199.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Bronco 4 Door 2024-2025 Ford Custom Graphics - Classic Stripe - Black

                  Bronco 4 Door 2024-2025 Ford Custom Graphics - Classic Stripe - Black

                  SKU: VS2DZ6320000A

                  $209.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2022 Carhartt Gravel Protective RR 60/40 without Arm Seat Covers

                  Super Duty 2019-2022 Carhartt Gravel Protective RR 60/40 without Arm Seat Covers

                  SKU: VKC3Z1863812BB

                  $237.35

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Slide

                  Ranger 2024-2025 Bed Slide

                  SKU: VR1WZ99113C37A

                  $2,359.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 Rear Window Grille

                  Transit Connect 2014-2023 Rear Window Grille

                  SKU: DT1Z99222A00A

                  $370.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VML3Z99501A42CG

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - Front

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - Front

                  SKU: VML3Z99425B64A

                  $649.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  SKU: VKB3Z15600D20B

                  $249.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
                  Add to Cart
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