Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  Trailer Hitch Ball Mount 4" Drop For 2" Hitch Receiver, 12,000 GTW

                  SKU: HC3Z19A282A

                  $45.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

                  Mustang Mach-E 2021-2025 Coverking Protective Neosupreme Rear Seat Covers with Center Armrest and Cupholder in Charcoal

                  SKU: VLJ8Z6163812A

                  $189.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  SKU: KB3Z14A626A

                  $125.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Pet Kennel

                  Pet Kennel

                  SKU: VM1PZ19H376A

                  $179.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  Mustang 2015-2023 Cargo Area Liner without Subwoofer

                  SKU: FR3Z6111600AA

                  $130.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Black Platinum Stainless Steel

                  Ranger 2024-2025 Exterior Trim Kit by Putco®, Tailgate Lettering, Black Platinum Stainless Steel

                  SKU: VRB3Z9942528B

                  $39.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz® Red/White/Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz® Red/White/Blue Grille Lettering

                  SKU: VN2DZ9942528B

                  $49.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Black Platinum Door Sill Plates

                  Bronco Sport 2021-2025 Black Platinum Door Sill Plates

                  SKU: VM1PZ99132A08B

                  $119.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Battery Jump Start Kit - GENIUS10

                  Battery Jump Start Kit - GENIUS10

                  SKU: VJL3Z10A765FA

                  $129.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
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