Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - MATTE

                  SKU: M16026FM

                  $1,330.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Carbon Fiber Hood Vent Kit

                  Mustang GT500 2020-2022 Carbon Fiber Hood Vent Kit

                  SKU: M16612C20

                  $1,360.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Ford Racing Wheel Center Cap

                  Mustang 2005-2014 Ford Racing Wheel Center Cap

                  SKU: M1096FR1

                  $73.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  SKU: M1007KS2008GBM

                  $1,440.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

                  Mustang 2015-2020 Coyote 5.2L Forged Crankshaft

                  SKU: M6303M52B

                  $1,440.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING LOGO AIR BREATHER CAP: PUSH-ON; BLACK CRINKLE FINISH

                  FORD RACING LOGO AIR BREATHER CAP: PUSH-ON; BLACK CRINKLE FINISH

                  SKU: 302216

                  $28.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  HD ALUMINUM DRIVESHAFT ASSEMBLY

                  HD ALUMINUM DRIVESHAFT ASSEMBLY

                  SKU: M4602GA

                  $625.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M220 REAR AXLE ASSEMBLY 4.88 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 4.88 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000488B

                  $3,040.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

                  Taurus 2010-2018 SHO Cat-Back Touring Exhaust System

                  SKU: M5200SHOTC

                  $1,595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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