Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO 17"X8.5" WELD WHEEL KIT - BLACK

                  BRONCO 17"X8.5" WELD WHEEL KIT - BLACK

                  SKU: M1007KW1785BL

                  $1,720.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  SKU: M19007BC

                  $595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Strut and Shock Kit

                  Mustang 2015-2023 Track Strut and Shock Kit

                  SKU: M18000F

                  $815.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor Functional Bead Lock Ring Kit

                  F-150 Raptor Functional Bead Lock Ring Kit

                  SKU: M1021KBL1

                  $865.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  302/351W Assembled Z-Head Aluminum

                  302/351W Assembled Z-Head Aluminum

                  SKU: M6049Z304DA

                  $1,825.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - GLOSS

                  2021-2025 F-150 RAPTOR CARBON FIBER TAILGATE PANEL - GLOSS

                  SKU: M16600FG

                  $1,670.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2024 MAVERICK HEADLAMP KIT - SMOKED LENS

                  2022-2024 MAVERICK HEADLAMP KIT - SMOKED LENS

                  SKU: M13008MVH

                  $1,390.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2004 Ford Racing 9mm Spark Plug Wire Sets

                  Mustang 1996-2004 Ford Racing 9mm Spark Plug Wire Sets

                  SKU: M12259R464

                  $145.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Breather Cap with Ford Racing Logo

                  Black Breather Cap with Ford Racing Logo

                  SKU: M6766FRNVBK

                  $28.00

                  Shipping: Ships by Aug 21
                  Pickup: Free at Dealer
                  Add to Cart
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